Refund & Cancellation Policy
At Funatfarm.com we understand that plans may change. Our cancellation and refund policy is designed to be fair and transparent for both customers and farmhouse owners. Please read the following policy carefully before making a booking.
1. Cancellation Policy
(a) Cancellations Made 72 Hours Before Check-in: Customers who cancel their farmhouse booking at least 48 hours before the scheduled check-in time will receive a full refund of the booking amount.
(b) Cancellations Made Within 72 Hours of Check-in: Cancellations made less than 72 hours before check-in will not be eligible for a refund.
(c) No Refund for Late Cancellations or No-Shows: If a customer fails to check in at the booked farmhouse without prior cancellation, no refund will be issued.
(d) Early Check-out: If a guest chooses to leave before the end of their booking period, no partial refund will be provided.
2. Refund Policy
(a) Processing Time: Approved refunds will be processed within 7-10 business days and credited to the original payment method.
(b) Non-Refundable Fees: Certain service fees and platform charges may be non-refundable.
(c) Refund Method: Refunds will be processed to the original payment source (credit/debit card, UPI, or bank transfer) used during booking.
(d) Force Majeure: In exceptional cases such as natural disasters, government restrictions, or emergencies, refunds may be granted at our discretion.
3. Modification of Bookings
(a) Customers may modify their booking dates subject to availability and approval. Any price difference due to the modification must be paid by the customer.
(b) If modifications result in a lower booking value, the difference will be refunded only if the change is made at least 48 hours before check-in.
4. Contact Us
For any refund or cancellation-related queries, please contact our customer support team at:
Funatfarm.com
support@funatfarm.com
9700999189
We reserve the right to update this policy at any time. Any changes will be reflected on this page with a revised effective date.